Privacy Policy

1. Introduction

This Privacy Policy explains how The Competition Group Ltd, a company registered in England and Wales (Company Number: 15517123), with its registered office at 20 Wenlock Road, London, England, N1 7GU ("we", "us", "our", or "the Company"), collects, uses, discloses, and protects your personal information when you use The Competition App mobile application and related services (the "Service").

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection legislation.

2. Data Controller

The Competition Group Ltd is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@competitiongroup.co.uk

Address: 20 Wenlock Road, London, England, N1 7GU

3. Information We Collect

3.1 Information You Provide

Account Information:

Email address
Name (when provided)
Account preferences and settings

Communications:

Correspondence when you contact us
Feedback and survey responses

3.2 Information Collected Automatically

Device Information:

Device type and model
Operating system and version
Unique device identifiers
Mobile network information

Usage Data:

Features and functions accessed
Competitions viewed and saved
Time and duration of use
App performance data

Log Data:

IP address
Access dates and times
App crashes and error reports

Notification choices and saved searches: If you use notifications, we store a push token, a random installation identifier, your device platform and your notification choices. Marketing push notifications require a separate opt-in, available to guests as well as account holders. We record the consent wording version and when your choice changes. You can turn marketing updates off in Account → Notifications without changing your competition alerts.

For saved searches, we store the name, filters, delivery schedule and time zone you choose. Searches are private to your account. Browse filters are remembered on your device. Daily search emails include a link to stop that search’s notifications.

3.3 Information We Do Not Collect

We do not collect: payment or financial information, precise geolocation data, contacts or address book data, photos or media files, or health or biometric data.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Contract Performance (Article 6(1)(b)):

To provide and maintain the Service
To manage your account
To respond to your enquiries

Legitimate Interests (Article 6(1)(f)):

To improve and optimise the Service
To ensure security and prevent fraud
To analyse usage patterns

Consent (Article 6(1)(a)):

To send marketing communications (where opted in)
To process data for specific purposes you have consented to

Legal Obligation (Article 6(1)(c)):

To comply with applicable laws and regulations
To respond to lawful requests from authorities

5. How We Use Your Information

We use your personal data to:

Provide the Service: Operate and maintain the app, manage your account, deliver features
Personalise Experience: Remember preferences, provide relevant Competition information
Send Notifications: Alert you about Competitions you're interested in (with your consent)
Communicate: Respond to enquiries, send service updates, provide customer support
Improve the Service: Analyse usage, identify issues, develop new features
Ensure Security: Detect and prevent fraud, abuse, and security incidents
Comply with Law: Meet legal obligations, respond to lawful requests

6. Data Sharing and Disclosure

6.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

6.2 Limited Sharing

We may share your data with:

Service Providers: Third-party companies that assist in operating the Service (hosting, analytics, email delivery). These providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, your data may be transferred as part of that transaction.

6.3 Aggregated Data

We may share aggregated, anonymised data that cannot identify you for analytics, research, or business purposes.

7. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the UK Information Commissioner's Office
Transfers to countries with adequate data protection levels
Other legally approved transfer mechanisms

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Encryption of data in transit (TLS/SSL)
Encryption of data at rest
Access controls and authentication
Regular security assessments
Secure data storage practices
Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Data Retention

We retain your personal data only for as long as necessary to:

Provide the Service and maintain your account
Comply with legal obligations
Resolve disputes and enforce agreements
Meet legitimate business purposes

When you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law or for legitimate purposes.

Saved-search delivery records are kept for normally 30 days. Compact matching records are kept while that search is used to avoid sending the same match repeatedly, and are deleted with the search. Notification installation records and their consent history are removed after 180 days without contact from the app. Guest notification choices belong to the installation rather than an account.

10. Your Rights

Under UK GDPR, you have the following rights:

Right of Access (Article 15): Request a copy of your personal data we hold.
Right to Rectification (Article 16): Request correction of inaccurate or incomplete data.
Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing (Article 18): Request limitation of how we process your data.
Right to Data Portability (Article 20): Receive your data in a structured, machine-readable format.
Right to Object (Article 21): Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
Right to Lodge a Complaint: Complain to the Information Commissioner's Office (ICO) if you believe your rights have been violated.

To exercise your rights, contact us at: privacy@competitiongroup.co.uk

We will respond to your request within one month, as required by law.

11. Cookies and Tracking

The app may use:

Essential Technologies: Required for the app to function properly.
Analytics: To understand how you use the Service and improve it.
Preferences: To remember your settings and preferences.

You can manage certain tracking through your device settings.

12. Third-Party Links

The Service contains links to third-party Competition websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

13. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete it promptly.

If you believe we have collected information from a child under 18, please contact us at: privacy@competitiongroup.co.uk

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on the Service
Updating the "Last Updated" date
Sending a notification through the app (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

The Competition Group Ltd
20 Wenlock Road, London, England, N1 7GU